Forms
FAQs
Q. What are your Store Hours?
A. Our store locations are open Monday through Friday from 7:30am
to 5:00pm, and on Saturday from 8:00am to 12:00pm EST.
Q. How are Rental Rates figured?
A. Rental charges are based upon the length of time the equipment
is on rent. All equipment with hour meters have rental rates that
include 8 hours of running time in a 24 hour period. Any meter time
over the 8 hours will be prorated accordingly.
- 1 Day Rental = 24 hours with equipment and includes 8 hours of running time
- 1 Week Rental = 7 days with equipment and includes 40 hours of running time
- 4 Week Rental = 28 days with equipment and includes 160 hours of
running time
Q. How does Rental Pro charge for Weekend and Holiday
rentals?
A. Weekend and holiday rates are as follows:
- We charge 1/2
day's rent for Sunday's and holidays.
- Equipment rented on a
Saturday (or the day before a holiday) before 10:00 am, we charge a
1 1/2 day's rent if the equipment is returned by 9:00 am on the
following business day.
- Equipment rented on a Saturday (or the day
before a holiday) after 10:00 am, we charge 1 day's rent if the
equipment is returned by 9:00 am on the following business day.
Q. When are Deposits needed?
A. Deposits are required when the equipment is rented, and are
refunded when the equipment is returned.
Q. Do you offer Delivery and Pickup?
A. Yes, we offer delivery and pickup of equipment for an
additional fee. Rates are based on the equipment rented and the
distance of the destination from a Rental Pro location.
Q. When do I need to show proof of Insurance, and how do I
get this Insurance?
A. On selected large rental items (a bulldozer for example), We
require the renter to show proof of insurance coverage before the
equipment is rented. You can usually get this insurance from your
business, home, or auto Insurance Provider for a nominal fee.
Q. How do I open a Charge Account with Rental Pro?
A. First, print out and complete our Credit Application. Then fax
to 606-435-1335. Please allow 2-3 days for your application to be
processed. Rental Pro's terms are Net 30 days, that
is, we send out Statements on the first of every month.
|
